Inbound Call Support
From Customer Care, Retention, Product Launches, Product Return and Refund Support, Essence solution has the Inbound Call Center Service Capabilities to meet your Business needs.
We partner with you to understand your customer support policies and serve as noble ambassadors of your brand through email support services. We provide fast resolution of complaints and prompt response to inquiries to ensure customer satisfaction.
Live Chat Support
Connect your customers with our dedicated and customer-friendly agents via a live chat window.At Essence Solution, we offer high-tech live chat support to our clients. Our goal is to help you boost your conversion rate and improve your user experience.
Customer Service With years of experience in providing custom and effective customer service solutions, Essence Solution is the perfect call center service provider for you. We ensure exceptional customer experience that exceeds your customers’ expectations through multiple channels at every touch point of the customer lifestyle.
Answering Services We are specialists in proving accurate and effective answering services that involves more than just answering calls and reporting messages. From detailed reporting to handling emergency calls, our call center services will cater to your business needs.
Call Center Infrastructure At Essence Solution, we are a distributed workforce with experienced agents across a diverse range of disciplines and support channels. We provide all necessary software solutions to enable a world-class remote Contact center .Your business is unique and we will treat it as such.